FAQs
What is the best way to care for my new clothing?
We recommend following the care instructions on the product's label to prolong the life of your garments. The majority of clothing can be machine-washed in cold water, but delicate items may need to be hand-washed.
Do your products match the colors in the images on your website?
While we strive to display colors accurately, differences may occur due to different screen settings and lighting conditions. For detailed information on colors, please refer to the product description.
Do your products come from ethical and sustainable sources?
We at fabpetals are committed to ethical and sustainable practices. The brands and suppliers we work with adhere to ethical standards of production and use environmentally friendly materials.
Is it possible to make changes to my order after it has been placed?
In order to ensure timely delivery of orders, they enter our processing system as soon as they are placed. Unfortunately, we cannot change the content of your order. Please contact our customer support team if you have any concerns.
What can I do to provide feedback about my shopping experience?
Our team values your feedback and strives to continuously improve our services. We encourage you to share your feedback with us by completing the customer satisfaction survey sent via email after your purchase or by contacting our customer support team.
Can you tell me what to do if I forget my password?
You don't have to worry if you forget your password! By clicking on the "Forgot Password" link on the login page, you can easily reset it. If you enter the email address associated with your account, we will send you instructions on how to reset your password.
What is the best way to contact your customer support team?
If you have any questions or concerns, please do not hesitate to contact our customer support team. You can reach us by email at zoomhireitpvtltd@gmail.com. Our team strives to respond to all inquiries within 24 hours to address your concerns.
If I purchase items for someone else, can I give them as a gift?
When you are checking out, you can easily purchase gifts for friends or family members. The recipient's shipping address should be entered at checkout, and fabpetals will handle the rest for you.
Does your website offer a secure shopping experience?
The security of your personal information and payment information is of the utmost importance to us. To ensure that your data is protected during transmission, our website uses industry-standard encryption technology.
Is it possible to save items to my wishlist for future purchases?
You can create a wishlist to save your favorite items for future purchase or reference. By clicking the heart symbol next to the product you wish to save, you will add it to your wishlist. Any time you want, you can access your wishlist.
What is the best way to search for specific products on your website?
The search bar at the top of the page allows you to enter keywords, product names, or categories to find what you're looking for. We also offer curated collections and filters that you can browse through.
How do I find out if an item is in stock?
If you want to know whether an item is available, simply visit the product page and look for the "Availability" or "In Stock" status. You will see a notification indicating if an item is available for purchase if it is in stock.
